Robert Sullivan
Project Manager, PMP, CSM/CSPO
Technical Skills
Salesforce CRM (Cert. Admin)
Web Dev, Full-Stack
JIRA/Confluence
HTML/CSS/JavaScript
Content Management (CMS)
Google Analytics/Search Console
Microsoft Visio/Draw.io
Smartsheet/Microsoft Project
Key Strengths
Conception
Competitive Analysis
Leadership
Scope Management
Localization
Vendor Management
Scrum Master
Release Planning
Agile and Waterfall
SDLC
Risk Management
Change Management
Domain Knowledge
Web Application Developement
Cloud/SaaS
Sales
ECommerce
CRM
CMS
HRIS

A results-driven and accomplished IT Project Manager with 16+ years of experience in functional and technical project management and business analysis. A proven track record of taking large-scale software projects from ideation to completion with excellence. I am highly organized and possess excellent working knowledge of various IT project management frameworks and processes.  I enjoy collaborative software development and working with teams and clients. I am a certified PMP and Scrum Master who can effectively implement procedures following PMP processes or Agile Scrum. My career is built upon applying a hard-earned pragmatic approach, straight forward communication and servant leadership.

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Experience
Sr. IT Project Manager
Cydcor1/2014 – present

Cydcor is the largest provider of outsourced sales services in North America and is recognized as the most trusted name in customer acquisition, serving FORTUNE 500® and emerging companies. 2018 gross income was reported in excess of $285M.


Sr. IT Project Manager
Imagistic3/2005 – 1/2014

Cydcor is the largest provider of outsourced sales services in North America and is recognized as the most trusted name in customer acquisition, serving FORTUNE 500® and emerging companies. 2018 gross income was reported in excess of $285M.


Sr. Online Project Manager
Kern Agency7/2001 – 3/2005

The Kern Agency (an Omnicom subsidiary) is a B2B, B2C Direct Marketing agency that integrates Online, Media, and Direct marketing practices to help world-class companies expand their customer base and market reach. 


Education/Affiliations
  • Project Management Professional (PMP) 
  • Certified ScrumMaster (Agile software development)
  • Certified Product Owner (Agile software development) 
  • Salesforce Certified Administrator (2018) 
  • California State University Northridge - B.A.  English